Privacy Policy (Last update 5/10/2024)

 

At Symbio Analytics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data and information when you visit our website, https://www.symbioanalytics.com/. Please read this policy carefully to understand our views and practices regarding your personal data and how we handle it.

​

1. Information We Collect

​

We collect various types of information to provide and improve our services. This may include:

​

1.1 Personal Data

When you interact with our website, we may collect personal information such as:

​

• Name

• Email address

• Phone number

• Company name

• Any other information you voluntarily provide when contacting us

 

1.2 Usage Data
 

We may also collect information that your browser sends whenever you visit our website. This usage data may include:

​

• Your computer’s IP address

• Browser type and version

• The pages of our website that you visit

• The time and date of your visit

• The time spent on those pages

• Other diagnostic data

 

1.3 Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to monitor activity on our website and collect certain information. Cookies are files with small amounts of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.

 

2. How We Use Your Information

 

We use the information we collect in various ways, including:

​

• To provide, operate, and maintain our website and services

• To respond to your inquiries and provide customer support

• To send you updates, marketing communications, and promotional materials related to our services

• To improve our website, products, and services based on feedback and user interactions

• To monitor and analyze usage to enhance the performance and functionality of our website

• To comply with legal obligations and protect our rights

 

3. Sharing and Disclosure of Information

 

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

​

• With Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are contractually obligated to keep your information confidential.

• For Legal Reasons: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

 

4. Security of Your Information

 

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We implement appropriate data collection, storage, and processing practices and security measures. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

 

5. Your Data Protection Rights

 

Depending on your location, you may have the following rights regarding your personal data:

​

• Access: You have the right to request copies of your personal data.

• Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.

• Erasure: You have the right to request that we erase your personal data under certain conditions.

• Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

• Object to Processing: You have the right to object to our processing of your personal data.

• Data Portability: You have the right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.

 

To exercise any of these rights, please contact us using the contact information provided below.

 

6. Third-Party Links

 

Our website may contain links to third-party websites. We do not control, and are not responsible for, the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

 

7. Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date at the top of this policy will be updated accordingly. We encourage you to review this Privacy Policy periodically for any changes.